Seamless client portal for customer success teams
Get your client portal in minutes.
Stop firefighting support tickets. Create a single source of truth for onboarding materials, product updates, training resources, and customer communications.
Every customer interaction, resource, and milestone organized in one place.
Reduce "Where do I find...?" questions and empower customers to succeed.
Launch your customer portal in 5 minutes
2. Enter your email to sign up. You will get an email to log in (it's passwordless).
3. Create a Company for your Customer Success Team
4. Add your customers
Ready! Share onboarding plans, training materials, product updates, and track customer milestones, all in one organized space.
Customers find what they need, when they need it
Onboarding checklists, training videos, product documentation, and account updates, all accessible 24/7.
Reduce repetitive support questions and empower customers to self-serve.
No training required. If they can use email, they can use MakeWay.
Secure customer data management
Each customer only sees their own space. Share sensitive account information, custom configurations, and strategic roadmaps with confidence.
Enterprise-grade security without enterprise complexity.
Security at MakeWay →Your brand builds trust
Customize with your company logo and brand colors. Every customer login reinforces your professional image.
A polished portal experience that shows you care about every touchpoint.
Your entire CS team stays in sync
Add CSMs, onboarding specialists, and support team members to customer Spaces. Everyone sees the latest customer status, open issues, and success milestones.
Seamless handoffs between team members. No more "What's the status with this account?"
Passwordless access
Customers log in with a magic link (no password to remember or reset). Faster access, better security, fewer support tickets.
Intuitive for everyone
Clean interface that customers understand immediately. Less time explaining how to use the portal, more time driving customer success.
Access anywhere
Customers can check their onboarding progress, access resources, and communicate from any device.
Your customer data is always yours
Easy in, easy out.
Get started with MakeWay in minutes. Export all customer data, files, and communication history whenever you need it.
Email isn't a customer success platform
Email works for one-off messages... but it fails at customer success.
Buried onboarding materials, lost training resources, and "Can you resend that?" requests waste your team's time and frustrate customers.
MakeWay helps you scale customer success without burning out your team.
Check the app for free →