MakeWay vs Other Client Portals
Most client portals are afterthoughts, added onto project management or CRM systems. MakeWay is different.
Client Portal First
While others offer client portals as add-ons to their PMS or CRM systems, we started with client communication as our foundation. This means:
- No bloat: We focused on making great the features you actually need.
- Better performance: Faster loading, cleaner experience
Simplicity Over Feature Overload
Other platforms overwhelm you with customization options you'll never use. We believe in ease of use over endless configuration.
- Works immediately: No lengthy setup or complex workflows
- Intuitive for clients: They can use it without training
- Less time configuring: More time serving clients
Built for Async Communication
Not every conversation needs to happen in real-time. MakeWay embraces asynchronous communication, letting you and your clients work on your own schedules.
- Thoughtful responses: Time to craft quality replies, reducing back and forth
- Reduced pressure, more focus: No expectation of instant replies
Security Without Compromise
Your client data deserves enterprise-grade security, regardless of your company size.
- Access controls: Clear permissions for team members and clients
- Audit trails: Know who accessed what and when
- Encryption:Documents encrypted in transit and at rest
Notifications, Not Spam
Other platforms flood you with notifications for every minor update. We only notify you when it matters.
Currently, we only notify you when clients click the notify button. We will add more granular options, but we won't ever drown you in emails and alerts.
Easy In, Easy Out
Your data is yours. We make it simple to get your information in and out of MakeWay whenever you need it.
- Simple data import: We will make it easy to migrate from your current system quickly, or do it for you
- Full data export: We will provide data exports for you
- No vendor lock-in: You're free to leave anytime
- Migration support: We help you transition smoothly
Spaces: Organized Communication
Everything in MakeWay happens in Spaces, shared areas for conversations, files, and calendar events
- Automatic client Spaces: Every client gets their own Space automatically
- Project Spaces: Organize by project, team, or topic
- Clean organization: No more digging through email threads
- Contextual history: See the full story in one place
The Bottom Line
If you need a CRM or project management system, choose a platform built for that. If you need excellent client communication, MakeWay is a platform built specifically for how you and your clients actually want to work together.
Ready to Try MakeWay?
Experience the difference a purpose-built client portal makes. You can explore the client portal for free, no credit card required.
Questions?
Want to know more about how MakeWay compares to your current solution? We're happy to chat.