About MakeWay
MakeWay is a platform where companies create and manage their client portal, a place where they can communicate with clients in a more organized and efficient way. Improving the client experience means satisfied clients that stick around for longer and share their experience with others.
In this age of digital interaction, humans matter more than ever. Outstanding client service is what sets great companies apart from the competition.
For many companies, client communications are a complete mess. Information is scattered among text messages, calls, in-person meetings, and emails, so it's impossible to keep track of what's going on. Clients get confused and frustrated, and service providers get burnt out from trying to keep up. We are creating a solution to this problem.
Check out MakeWay Features.
More about MakeWay
- MakeWay focuses on asynchronous (non-real-time) communication. Real emergencies are rare. If things are urgent, a phone call works better. A good client portal helps clients find what they need on their own, so they only have to contact you when something is actually time-sensitive.
- Our product development philosophy: ship fast without breaking anything, build what users need, user experience matters, simple is better than complex. We won't always live up to our own standards, but we will strive to get there.
- We are small and for-profit. We have no outside investors or venture capital, so we don't need to grow at all costs and close shop if we don't reach growth goals. We want to grow in a controlled fashion by making our customers happy.